HDFC Bank has revised terms for credit cards: Here are the key changes (2024)

HDFC Bank has revised terms for credit cards: Here are the key changes (1)

The revision in terms from HDFC bank on credit cards is effective from August 1.

HDFC Bank is back with more revised terms for its credit card portfolio, effective August 1. These revised terms are in line with those of other banks, which have introduced charges on rental and educational transactions using third-party platforms, charges for large utility bill payments and more.

The revision in terms by HDFC bank comes after the recent announcement of a revised cashback structure on Swiggy HDFC Bank Credit Card and NeuCoin rewards on UPI transactions for the Tata Neu Infinity HDFC Bank Credit Card.

Here are key changes announced by the bank for credit cards:

1% charge for using third-party payment apps for rental transactions

All rental transactions using HDFC Bank credit cards through third-party payment apps such as CRED, PayTM, Cheq, MobiKwik, Freecharge, and others will now levy a 1 percent fee on the transaction amount, capped at Rs 3,000 per transaction, for payments.

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1% charge for using third-party payment apps for educational transactions

Payment for an educational expense using HDFC Bank credit cards through third-party payment apps such as CRED, PayTM, Cheq, MobiKwik and others will also incur a 1 percent fee on the transaction amount, capped at Rs 3,000 per transaction. However, if you make educational transactions through college or school websites or their POS machines using HDFC Bank credit cards, there will be no charges. Also, international education payments are excluded from this charge.

1% charge on utility transactions above Rs 50,000

The bank is introducing a charge for large utility bill payments made with HDFC Bank credit cards. For instance, if you spend less than Rs 50,000 per transaction on utilities, no additional charges will be levied. However, if you spend more than Rs 50,000 per transaction on utilities, a 1 percent fee will be charged on the entire amount and capped at Rs 3,000 per transaction.

“This change is unlikely to impact the majority of consumer credit card users, as it’s uncommon for individuals to make such large bill payments in a single transaction,” says Ankur Mittal, co-founder of Card Insider, a platform that tracks the credit card business.

1% charge on fuel transactions above Rs 15,000

If you spend less than Rs 15,000 per transaction on fuel, no additional fee will be charged by the bank. However, if you spend more than Rs 15,000 per transaction on fuel, a 1 percent fee will be charged on the entire amount and capped at Rs 3,000 per transaction.

Also read |Higher fees, lower reward points: Axis Bank cuts back on Magnus, Reserve credit card benefits

Rewards redemption charges

The bank is introducing rewards redemption charges. All credit card users who used to redeem their reward points for a statement credit shall now be charged a fee of Rs 50. “This is one of the most significant changes for many entry-level HDFC Bank credit card users in my opinion,” says Mittal. If you have reward points and plan to redeem them for credit against your statement, do so before August 1 and save Rs 50, he advises.

Increased fees on credit cards

HDFC Bank is increasing annual and renewal fees for 6E Rewards credit cards. Previously, the bank was charging Rs 1,500 plus GST as the annual/renewal fees on 6E Rewards XL–IndiGo HDFC Bank Credit Card and Rs 500 plus GST on the 6E Rewards–IndiGo HDFC Bank Credit Card.

Effective August 1, the annual/renewal fees on 6E Rewards XL – IndiGo HDFC Bank Credit Card will be Rs 3,000 plus GST, while it will be Rs 1,500 plus GST for the 6E Rewards – IndiGo HDFC Bank Credit Card.

Also read |Citibank credit cards to become Axis: Know your fees, features, benefits

Processing fees to avail Easy EMI payment option

If you opt for the Easy-EMI option at any online or offline store, an EMI processing fee of up to Rs 299 will be charged by the bank. HDFC SmartEMI is a facility offered by HDFC Bank that allows its users to convert their credit card bills into equated monthly installments (EMIs).

Revised late payment fees

HDFC Bank has also revised its late payment fee structure. The revised charges will be between Rs 100 to Rs 1,300, depending on the outstanding amount slab of the bank.

Key takeaways

According to experts tracking credit cards, the revised terms announced by HDFC Bank are not brutal in devaluation those of other leading banks. The charges on utility bill payments are similar to those of Yes Bank and IDFC First Bank, which were recently announced.

One significant takeaway from the revised terms is that HDFC Bank credit cardholders should now avoid third-party payments. “Apps and platforms such as CRED, Paytm, CheQ, and Mobikwik, which were previously used to earn rewards when paying education charges or rent, will now incur charges from the bank itself,” says Mittal.

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HDFC Bank has revised terms for credit cards: Here are the key changes (2024)

FAQs

Can credit card terms be changed? ›

Your credit card company must send you a notice 45 days before they can increase your interest rate; change certain fees (such as annual fees, cash advance fees, and late fees) that ap- ply to your account; or make other significant changes to the terms of your card.

Why is HDFC not issuing credit cards? ›

The RBI had barred HDFC Bank from launching new digital banking initiatives and issuing new credit cards on December 2, 2020. The restrictions were imposed on the bank due to multiple glitches in the bank's internet and mobile banking systems over the past two years.

How can I resolve my HDFC credit card problem? ›

ONLINE CARDHOLDER DISPUTE FORM
  1. Provide Your 10 digital Mobile No.
  2. Input the OTP.
  3. Select Product Type ( Eg Debit /Credit / Prepaid Card)
  4. Enter last 4 digit of the Card No.
  5. Select Merchant/Beneficiary Name.
  6. Select Disputed transaction date ( last 60 days)
  7. Enter the dispute reason and details in the text box.
  8. Enter Submit.

Why my new HDFC credit card is declined? ›

Low CIBIL Score: This is the most common HDFC credit card rejection reason. CIBIL stands for Credit Information Bureau (India) Limited. It is an organization that keeps a record of the credit histories of all consumers.

What is the new rule for credit card? ›

From July 1, 2024, the Reserve Bank of India's (RBI) new regulation requires all credit card payments to be processed through the Bharat Bill Payment System (BBPS). This initiative aims to enhance payment efficiency and security.

Why are credit card limits revised? ›

The bank fixes the limit, depending on their perception of your ability to pay. Some of the factors they take into account are your income – higher your income, higher your Credit Card limit is going to be. Another thing they look at is your Credit Score, which depends on your record of repayments of debt.

Why was the HDFC credit card banned? ›

The Central bank in December 2020 had asked HDFC Bank to stop all launches of its upcoming digital business-generating activities and sourcing of new credit card customers after repeated outages at its data centre which impacted operations.

Why am I not getting HDFC credit card? ›

Income: You must have a regular source of income, whether you are salaried or self-employed. Bank account: You must have a savings account in your name. Credit-worthiness: You should have a good credit history. No defaults on loans or credit repayments.

What is the RBI action against HDFC Bank? ›

RBI cracks down on HDFC Bank's internet outages

In December 2020, the RBI instructed HDFC Bank to halt all launches of its forthcoming digital business-generating activities and the sourcing of new credit card customers following recurring outages at its data centre, which disrupted operations.

How can I call HDFC customer care from the USA? ›

How can I talk to HDFC credit card customer care? ›

HDFC Bank Customer Care Numbers in India - 1800 1600 / 1800 2600 (Toll Free)

Is it possible to cancel HDFC credit card? ›

Step 1: Contact an HDFC Bank representative by calling 1800 202 6161 or 1860 267 6161. Step 2: Request to cancel the credit card after specifying the credit card number and the reason behind closing it.

Is HDFC server down today? ›

User reports indicate no current problems at HDFC Bank

Online Banking is available through Netbanking, as well as through MobileBanking apps, SMSBanking and PhoneBanking.

Can HDFC Bank issue credit cards? ›

HDFC launches different variants in the market from time to time. The variants are broadly classified as Classic, Premium & Co-Brand and Super Premium Cards. All HDFC Bank Credit Cards issued are Contactless Cards which facilitate fast, convenient & secure payments.

What is the reason for credit card declined? ›

A credit card decline is when a credit card payment isn't authorized or accepted. There are a few reasons why a customer's card might not work – whether their card has expired, they've spent too much on it, or the issuing bank thinks there might be suspicious activity, among other reasons.

Can you negotiate credit card terms? ›

But did you know you may be able to negotiate with your credit card company? Negotiations may result in lower interest rates, better payoff terms or even a lower principal balance.

Can a bank change terms and conditions? ›

There are many types of changes the bank can make to your account, but there are also important protections for consumers. For example, there are limits on when the bank can raise your rate and certain fees. Also, the bank generally must give you a written notice 45 days in advance of a change.

What is the 5 24 rule for credit cards? ›

What is the 5/24 rule? Many card issuers have criteria for who can qualify for new accounts, but Chase is perhaps the most strict. Chase's 5/24 rule means that you can't be approved for most Chase cards if you've opened five or more personal credit cards (from any card issuer) within the past 24 months.

Is it possible to change credit card billing cycle? ›

The answer is yes. The Reserve Bank of India (RBI) has asked credit card issuers to provide customers an option to modify their credit card billing cycle at least once.

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