Spot Pet Insurance Review 2024: Pros and Cons - NerdWallet (2024)

Spot

Spot Pet Insurance Review 2024: Pros and Cons - NerdWallet (1)

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on Spot

NerdWallet rating

5.0/5
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on Spot

Annual max coverage

Unlimited

Reimbursem*nt rates

70%, 80%, 90%

Deductibles

$100 - $1,000

Policy highlight

Broad coverage, including microchip implantation.

Pros and cons

Pros

  • Covers things some insurers don’t, such as prescription food and behavioral modification.
  • Covers some pre-existing conditions if they have been cured and treatment-free for 180 days.
  • Unlimited annual coverage option available.

Cons

  • Doesn't offer the option to pay your vet directly.

About Spot pet insurance

5.0

NerdWallet rating

Spot earned 5 stars out of 5 for overall performance and is one of NerdWallet's Best Pet Insurance Companies. Spot stands out for its comprehensive accident and illness plans, which cover things like alternative medicine, behavioral treatments, prescription food and microchip implantation.

Spot also offers two preventive care plans to add to your pet’s policy. These plans reimburse you for wellness exams, dental cleanings and other routine expenses, up to your coverage limit.

Strengths

Spot has no upper age limit for pets, and customers can opt for unlimited annual payouts. There’s an accident-only plan available.

Weaknesses

Spot doesn’t offer a way to pay your vet directly. Instead, you’ll need to settle your own vet bills and submit your receipts for reimbursem*nt. Also, the company’s app has weak user ratings.

Note: Coverage options and availability may vary depending on where you live and the age and breed of your pet.

Plans and coverage

Spot pet insurance offers the following three types of coverage.

Accident and illness

Spot’s accident and illness plan offers broad coverage for injuries such as broken bones and illnesses like diabetes. The plan covers:

  • Alternative therapy like acupuncture and stem cell therapy. The treatment must be conducted by a veterinarian at a medical facility.

  • MRI or CT scans and X-rays.

  • IV fluids, IV medications and prescription medication.

  • Prescription food and supplements to treat a covered medical condition.

  • Exams, surgery and hospitalization.

  • Tooth extractions.

  • Cancer treatments.

  • Treatment for behavioral issues when conducted or prescribed by a veterinarian.

  • Microchip implantation.

  • Hereditary conditions.

  • Pre-existing conditions that have been cured and treatment-free for 180 days. This does not include pre-existing knee or ligament conditions.

Accident-only

Spot’s accident-only plan covers unexpected injuries but does not provide coverage for illness. This plan may pay for:

  • Alternative therapy, such as acupuncture or hydrotherapy, when performed or supervised by a licensed veterinarian.

  • MRI or CT scans and X-rays.

  • IV fluids, IV medications and prescription medication.

  • Prescription food and supplements to treat a covered condition.

  • Stem cell therapy.

  • Exams, surgery and hospitalization.

  • Tooth extractions.

  • Microchip implantation.

Preventive care

You can add a gold or platinum preventive care package to either of the plans above. The gold option is more affordable and covers:

  • Dental cleanings.

  • Annual exams.

  • Deworming.

  • Certain vaccinations and screening tests.

Spot’s platinum care option has higher limits and covers everything the gold plan does, plus:

  • Blood tests.

  • Spay or neuter surgery.

  • Urinalysis.

  • Heartworm and flea prevention.

  • Additional vaccinations.

» MORE: What does pet insurance cover?

What’s not covered

Spot’s accident and illness plan doesn’t cover:

  • Aesthetic, cosmetic, endodontic or orthodontic dental services.

  • Anal sac expression or resection.

  • Costs associated with breeding or pregnancy.

  • Pre-existing conditions that occur during the waiting period or before you bought your policy, unless symptom-free for at least 180 days.

  • Prescription food or supplements that don’t treat a covered condition.

  • Funeral services.

  • Experimental treatment.

  • Illness or injury due to mistreatment, racing or organized fighting.

Spot’s accident-only plan will not cover the above or treatment for any illness.

Spot’s preventive plans won’t pay for anything other than the wellness services listed in the coverage section above.

Plan options

Deductibles: A pet insurance deductible is the amount you must pay before your plan reimburses you for vet expenses. For Spot’s accident and illness plan and accident-only plan, deductible options are $100, $250, $500, $750, and $1,000 per year. Preventive care plans do not have a deductible.

Reimbursem*nt amounts: After you meet your annual deductible, Spot pet insurance will reimburse you for a certain percentage of your vet expenses up to your coverage limit. For both of Spot’s main plans, you may choose a 70%, 80% or 90% reimbursem*nt percentage. Reimbursem*nt percentages don’t apply to preventive care plans.

Coverage limits: Spot’s annual coverage limits range from $2,500 to unlimited.

Restrictions and waiting periods

Age restrictions: Spot has no upper age limit and will insure pets 8 weeks or older.

Waiting periods: A waiting period is the time between when you buy your policy and when your coverage starts. Spot pet insurance has a waiting period of 14 days.

» MORE: Does pet insurance cover surgery?

Sample rates

The cost of Spot pet insurance depends on where you live, the coverage limits you choose and your pet’s breed and age.

To give you a rough idea of how much you might pay, we gathered sample rates for several popular dog breeds at ages 2 and 8. Rates below are sample monthly premiums for dogs living in Katy, Texas. Our sample plan was for accident and illness coverage with a $250 deductible, $5,000 of annual coverage and an 80% reimbursem*nt rate. Your own price will vary.

Breed

Age 2

Age 8

French bulldog

$67

$148

German shepherd

$38

$84

Golden retriever

$47

$104

Labrador retriever

$47

$104

Medium mixed-breed dog

$32

$71

Poodle

$47

$104

We also gathered rates for a variety of cat breeds with the same coverage limits as above. Rates below are sample monthly premiums for cats living in Katy, Texas.

Breed

Age 2

Age 8

Devon rex

$17

$31

Domestic shorthair

$17

$31

Exotic longhair

$26

$47

Maine coon

$26

$47

Persian

$26

$47

Ragdoll

$17

$31

» MORE: The best cheap pet insurance

Discounts

Spot offers a 10% multi-pet discount.

State availability

Spot is licensed to sell pet insurance in all 50 states and Washington, D.C.

Availability may change at any time. Coverage may not be available to all pets in a given state.

Consumer experience

Website: Spot offers an easy-to-navigate website that allows consumers to get a free quote and enroll their pet right from the site. It also has a full FAQ page that answers customers' questions. In addition, the website has sample policies for those who want a more detailed look at their coverage options.

App: Spot’s app is available for both Android and iOS. Customers can use it to view their policies, find vet clinics, and file and track claims. However, the app’s poor user ratings suggest it’s not always a seamless experience.

Claims: You can file a claim from Spot’s website or mobile app. You have 270 days from the date of treatment to file a claim. With Spot, you pay your vet bills upfront, then submit your bills to the company for reimbursem*nt.

Customer service: You can contact Spot customer service Monday through Friday, 8 a.m. to 8 p.m. Eastern Standard Time. Spot’s phone number is 800-905-1595.

» MORE: Is pet insurance worth it?

Spot vs. competitors

Here’s how Spot stacks up against two other popular pet insurance companies.

Spot vs. Pumpkin pet insurance

Pumpkin sells an accident and illness plan and an add-on for wellness expenses, but unlike Spot, it doesn’t have an accident-only option. Both companies offer an unlimited annual coverage option for dogs and cats.

All Pumpkin plans reimburse consumers 90%, while Spot’s reimbursem*nt rates vary. In addition, Pumpkin doesn’t have a mobile app that you can use to manage your policy, while Spot does.

Coverage options

Spot

Pumpkin

Deductible range

$100 to $1,000 per year.

$100 to $1,000 per year.

Reimbursem*nt

70%, 80% and 90%.

90%.

Annual limit range

$2,500 to unlimited.

$7,000 to unlimited for cats; $10,000 to unlimited for dogs.

Spot vs. Healthy Paws

Unlike Spot, Healthy Paws pet insurance offers only one accident and illness plan, with no accident-only or wellness coverage options. Healthy Paws’ standard accident and illness plan is less comprehensive than Spot’s, with no coverage for exam fees, prescription food or supplements.

Like Spot, Healthy Paws has an unlimited annual coverage option and various reimbursem*nt percentage levels. However, whereas Spot does not specify a typical claims processing time, Healthy Paws handles most claims within two to 10 days.

Coverage options

Spot

Healthy Paws

Deductible range

$100 to $1,000 per year.

$100 to $1,000 per year. (Not all options are available to all pets.)

Reimbursem*nt

70%, 80% and 90%.

50%, 60%, 70%, 80% or 90%. (Not all options are available to all pets.)

Annual limit range

$2,500 to unlimited.

Unlimited.

» MORE: How much does pet insurance cost?

How we review insurance

Our writers and editors follow strict editorial guidelines that ensure fairness and accuracy to help you choose the financial products that work best for you. In our pet insurance reviews, we consider coverage, discounts, financial strength ratings from AM Best and more to determine our star ratings.

Our rating system rewards companies that cover a wide range of potential expenses, offer many ways to customize your plan and have a strong financial rating. Within the consumer experience category, we looked at features such as mobile app ratings and whether the company offers direct vet payments. To calculate each insurer’s rating, we adjusted the scores to a curved 5-point scale.

Dive deeper with our criteria for evaluating pet insurance companies.

Frequently asked questions

Does Spot pet insurance cover neutering or spaying?

Spot’s platinum preventive care plan reimburses customers up to $150 for spaying and neutering, with no deductible. None of Spot’s other plans covers this service. Learn more about how pet insurance covers spay or neuter surgery.

How do I cancel Spot pet insurance?

You can cancel your policy by phone, email or writing to the company. You can reach customer service at 800-905-1595.

How much is Spot pet insurance?

Spot advertises rates starting at $15 a month for dogs and $9 a month for cats. The cost of your plan will depend on information like where you live and the age and breed of your pet.

Spot’s optional preventive care platinum plan costs an additional $24.95 per month, while its preventive care gold plan costs an additional $9.95 per month.

Methodology

Pet insurance star ratings

NerdWallet’s pet insurance ratings reward companies for customer-first features and practices. Ratings are based on weighted averages of scores in several categories, including financial strength, scope of coverage, the ability to customize your plan and more. Our “consumer experience” category looks at factors such as website transparency and mobile app ratings. To calculate each insurer’s star rating, we adjusted the scores to a curved 5-point scale. See our full pet insurance methodology.

These ratings are a guide, but we encourage you to shop around and compare several insurance quotes to find the best rate for you. NerdWallet does not receive compensation for any reviews. Read our editorial guidelines.

Pet insurance sample rates

To find sample pet insurance rates, NerdWallet gathered quotes for the base level of accident and illness coverage on each insurer’s website. Quotes reflect the monthly cost of a policy and do not include wellness coverage or other optional add-ons. Each plan for a given company had the same deductible, coverage limit and reimbursem*nt rate for all sample pets.

These are sample rates gathered for specific pets living in Katy, Texas. Your own rates will be different.

Spot Pet Insurance Review 2024: Pros and Cons - NerdWallet (2024)

FAQs

Is spot good insurance? ›

Plans with unlimited annual payouts and high reimbursem*nt rates can get expensive. The 14-day waiting period for accident coverage is also a downside to keep in mind while shopping. That said, Spot is a solid option for most pet owners, especially those with older pets or those seeking alternative treatments.

Does spot pet insurance go up with age? ›

Similar to other pet insurance companies, Spot policy prices get more expensive as the pet ages. We collected quotes for a medium mixed-breed male dog from 8 months old to 15 years old. Prices reflect an accident and illness policy with a $2,500 annual limit, a 70% reimbursem*nt rate and a $500 deductible.

Can I cancel spot pet insurance at any time? ›

Yes, there is no open enrollment period with Spot, so you can buy or cancel pet insurance at any time. Your pet must be at least 8 weeks old in order to enroll in a pet insurance plan from Spot.

What is the best pet insurance company? ›

We've researched over dozen pet insurers, we've named the following providers the best pet insurance providers of 2024:
  • Lemonade: Our top pick.
  • ASPCA Pet Health Insurance: Best for senior pets.
  • Pets Best: Best for vet-direct pay.
  • Embrace: Best for multiple pets.
  • Figo: Most affordable.
  • Spot: Best for customizable coverage.
6 days ago

How long has spot pet insurance been in business? ›

Spot Pet Insurance Services was founded in 2019.

Does spot pet insurance cover MRI? ›

Spot's Accident and Illness Coverage

If your pet gets sick or injured, Spot's accident and illness plan covers treatment costs such as: Accidents such as poisoning or ligament sprains. Illnesses such as ear infections. MRIs and CT scans.

Is spot or lemonade better? ›

Key Takeaways

Lemonade has the lowest sample premiums of any insurer we reviewed. Spot offers highly customizable pet insurance policies, including an option to get unlimited annual coverage. Both insurers offer reimbursem*nt rates ranging from 70% to 90%.

How quickly does spot pet insurance work? ›

Pet Insurance Companies With Short Accident Waiting Periods
CompanyMonthly CostAccident Waiting Period
Spot Pet Insurance EXPLORE PLANS$51-$6814 days
Fetch Pet Insurance EXPLORE PLANS$43-$50up to 15 days
Embrace EXPLORE PLANS$53-$6448 hours
Figo EXPLORE PLANS$22-$271 day
3 more rows
Sep 10, 2024

Does spot cover exam fees? ›

Exam fees covered: Spot reimburses vet exam fees for covered conditions according to the specifications in your accident-only or accident and illness plans. Flexible plans: With multiple deductible and reimbursem*nt options, pet owners can customize their plans to suit their financial situation and coverage needs.

What is the discount on Spot Pet Insurance? ›

Get help paying for eligible vet bills. Special up to 20% Discount on Spot Pet Insurance for AAA Members. Includes a 10% member discount on every pet, plus a 10% multi-pet discount on all additional pets.

Does Spot Pet Insurance cover behavior problems? ›

Spot's accident-and-illness plan covers behavioral issues, including training for anxiety, aggression and other compulsive behaviors. You must see an approved animal behaviorist for claims to be reimbursed. Spot offers some of the most customizable coverage of the providers on this list.

Does Spot Pet Insurance have a transaction fee? ›

Compare Nationwide to Spot Pet Insurance
Comparison Detail TableSpot Pet Insurance
Monthly premium$73.06
Additional fees$3.25monthly transaction fee$15Enrollment fee and $2.00 monthly installment fee
Coverage features
Can customize coverage by choosing annual maximums by coverage typeYesNo
32 more rows

What is a good annual limit for pet insurance? ›

We recommend an annual limit of $10,000 for most pets, offering enough coverage for a sudden emergency or illness. For reference, a single trip to an emergency care clinic can cost upwards of $375 to $965 for cats and $534 to $1,285 for dogs.

What is a good deductible for pet insurance? ›

Typical deductibles range from $0 to $1000, but averages are typically closer to $100, $250, or $500. For example, if your plan has a $200 deductible, you will have to pay the first $200 out of pocket before the insurance company will start reimbursing you for vet bills.

Which level of pet insurance is the best? ›

Lifetime policies

These policies cover your pet for their entire life, taking care of expenses for both illnesses and injuries. Although they are the most expensive option, they offer the highest level of protection, with coverage limits that reset annually upon policy renewal.

How long does it take spot insurance to pay? ›

14 days

Who is the most trusted insurance company? ›

Here are the best car insurance companies of 2024:
  • Travelers: Best insurance company overall.
  • American Family: Best for affordability.
  • Geico: Best for accident forgiveness.
  • NJM: Best for having few customer complaints.
  • Auto-Owners: Best for financial strength.
  • Amica: Best for discounts.

What insurance provider is the best? ›

Best Health Insurance Companies for September 2024
  • Best Overall: Blue Cross Blue Shield.
  • Highest Quality Plans: Kaiser Permanente.
  • Most Health Management Programs: Oscar.
  • Best for Same-Day Care: Aetna CVS Health.

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